YOUR PRIVACY MATTERS
We are committed to protecting your privacy and ensuring the security of your personal information.
Saildrone Privacy Policy
This Privacy Policy describes how Saildrone, Inc. and its affiliates and subsidiaries (collectively, “Saildrone”, “we”, “our”, or “us”) collect, use, disclose, and protect personal information in connection with our websites, customer portals, and other online services that link to this Privacy Policy, and our sales, marketing, events, and customer relationship activities (collectively, our “Services”).
1. Scope and Data Controller
This Privacy Policy applies to the personal information we collect when you use our websites or otherwise interact with us via our websites, and to personal information we collect online and offline about our business contacts, including representatives of our current and prospective customers, partners, and suppliers. This Privacy Policy does not apply to personal information we process on behalf of our customers in providing our products and services, which is governed by our agreements with those customers, or to personal information about our employees and job applicants, which is covered by separate notices. Saildrone Inc. in the United States is the entity responsible for the personal information and is the data controller of data collected from the saildrone.com website. Saildrone Denmark ApS is the data controller and responsible for the data collected from the saildrone.eu and saildrone.dk websites.
2. What We Collect and How We Collect It
We collect, use, store, and transfer the following types of personal information about you when you visit our websites or otherwise interact with us. This may include:
- Personal Information You Provide Us Directly. We collect personal information you provide directly to us when interacting with us or using the Services (such as submitting an inquiry form, creating an account, meeting with us at an event or trade show, or entering into a business relationship with us). This includes your name, email address, phone number, company name, job title, account login credentials, city, and country, and the content of your communications with us. We use this information to respond to your inquiries, manage our business relationship with you, and provide our Services.
- Personal Information We Collect From You Automatically. We use log files, cookies, pixel tags, and similar technologies to automatically collect information, which may contain personal information from your devices while you navigate our websites. This can include IP address, time zone setting, browser plug-in types, device operating system, and usage data about how you interact with certain features on the website.
- Personal Information We Collect From Other Sources. We may receive personal information about you from our affiliates, business partners, event organizers, publicly available sources (such as professional networking sites), and the organization you work for when it does business with us.
3. How We Use Personal Information
We use your personal information for the following purposes:
- To provide and provision our Services and websites.
- To communicate with you, including responding to requests and questions.
- To manage our relationships with customers, partners, and suppliers, including entering into and performing contracts, account management, and billing.
- To send you marketing communications about our products, services, and events, and to deliver and measure our advertising, where permitted by law.
- To administer and protect our business and Services (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data).
4. Legal Basis
Where required by applicable data protection law, we process your personal information when we have a valid legal basis. We rely on one or more of the following legal bases:
- Legitimate interests. We may use your personal data where it is necessary to conduct our business and pursue our legitimate interests, for example, to prevent fraud and secure our websites. We consider and balance any potential impact on you and your rights before we process your personal information for our legitimate interests.
- Legal obligation. We may use your information where it is necessary for compliance with a legal obligation that we are subject to. We will identify the relevant legal obligation when we rely on this legal basis.
- Consent. We rely on consent only where we have obtained your permission to use your personal information.
5. Personal Information Disclosures
We may share your personal information where necessary with the parties set out below. We only permit them to process your personal information for specified purposes and in accordance with our instructions.
- Affiliates and subsidiaries. We may share personal information with our affiliates and subsidiaries for purposes consistent with this Privacy Policy.
- Service Providers. We use trusted third-party service providers to help us provide, improve, protect, and promote our websites and Services. These third parties may have access to your personal information to perform services on our behalf, but only as is reasonably necessary for the purpose we engaged them for and in compliance with this Privacy Policy.
- Advertising and Analytics Partners. We allow third-party advertising and analytics partners to collect information through cookies and similar technologies on our websites, as described in Section 6. These partners may use this information to show you targeted advertisements on other websites and online services and to measure their effectiveness.
- Business Transferees. We may sell, transfer, or otherwise share information in connection with a merger, acquisition, reorganization, or sale of assets, or in the event of bankruptcy.
- Authorities and Others. We may disclose your information to third parties if we determine such disclosure is reasonably necessary to: (a) comply with applicable law, regulation, legal process, or government request, (b) protect any person from death or serious bodily injury, (c) prevent fraud, abuse, or security issues and (d) to protect our licensors’ rights, property, safety, or interest.
- Consent. We may also disclose or share your personal information where you have given us your consent to do so for a specific purpose.
6. Cookies and Similar Technologies
We use cookies, log files, pixels, tags, local storage objects, and other similar technologies to automatically collect information about your activities, such as your searches, page views, date and time of your visit, and other information about your use of our sites. Cookies are small text files placed on your device when you visit a website. Some cookies are set by us (first-party cookies), and others are set by third parties, such as our analytics and advertising partners (third-party cookies). Session cookies expire when you close your browser, while persistent cookies remain on your device until they expire or you delete them. This section serves as our cookie notice and explains how we use these technologies and how you can manage them.
How We Use Cookies
We use the following types of cookies for the purposes outlined below:
- Strictly Necessary Cookies. These cookies are necessary to make our websites work and will automatically deploy on your device or browser. We use these cookies to enable core website functionality features, including security, authentication, and network management. You cannot block or disable these cookies.
- Functional Cookies. These cookies help personalize and improve your experience on our websites by remembering the choices you make. We use these cookies to remember your settings, remember if we've already asked you if you want to fill in a survey, and show embedded content.
- Performance Cookies. These cookies help us understand how you engage with our websites and learn what content is popular. These cookies collect information that allows us to analyze which parts of the websites users are engaging with and find useful. We also use these cookies for web analytics, to perform traffic sourcing, measure site performance, and test new designs.
- Advertising Cookies. These cookies are used to display targeted advertisements to you based on your browsing history and interests on our websites, as well as other websites, apps, and online services. These cookies help us serve relevant advertisements based on your personal interests. We also use these cookies to improve how we deliver personalized content and measure advertising campaigns.
Cookie Consent and Details
Where required by applicable law, including in the European Economic Area, the United Kingdom, and Switzerland, we place Functional, Performance, and Advertising Cookies on your device only with your consent. You can give, refuse, or withdraw your consent at any time through the cookie banner or the cookie settings link on our websites. Strictly Necessary Cookies do not require consent. Our cookie settings list the specific cookies we use, the provider of each cookie, its purpose, and how long it remains on your device.
How to Manage Cookies
You can block, delete, or disable cookies on your device at any time by changing your preferences in the cookie banner on our websites or on your browser or device, as described below. However, doing so may limit your ability to view certain pages on our websites.
- Global Privacy Control (GPC). We recognize and honor GPC settings. When we detect a GPC signal from your browser, we treat it as a request to opt out of the sale or sharing of your personal information for that browser or device.
- Browser Device Settings. To learn more about managing cookies, visit aboutcookies.org or the browser instructions for Firefox, Chrome, or Safari.
- Third Party Opt-Outs. The online advertising industry offers resources to help you opt out of certain advertising cookies. For more information, visit the Network Advertising Initiative, the Digital Advertising Alliance, the European Interactive Digital Advertising Alliance, or the Digital Advertising Alliance of Canada.
- Google Analytics. You can download the Google Analytics Opt-out Browser Add-on to prevent data collection via Google Analytics. Visit Google’s Analytics Help Page for more information.
7. Security
We implement appropriate and reasonable physical, technological, and administrative security measures to prevent your information from being accidentally lost, used in an unauthorized way, altered, or disclosed. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
8. Retention
We will only retain your personal information for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. To determine the appropriate retention period for personal information, we consider the nature and sensitivity of the personal information, the potential risk of harm, the purposes for which we process it, whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting, or other requirements.
9. International Transfers
Information we collect from you may be transferred to, stored, and processed by us, our affiliates, and other third parties in countries outside the EEA, the UK, and Switzerland, including, but not limited to, the United States and other countries, where data protection and privacy regulations may not offer the same level of protection as in other parts of the world. Transfers of personal data from Saildrone Denmark ApS to our US entity, Saildrone Inc., are covered under an Intra Group Data Transfer Agreement. For transfers of personal information from the EEA, the UK, and Switzerland to third countries, we will transfer personal information according to the requirements of applicable data protection legislation by putting in place appropriate safeguards, including by entering into European Commission Standard Contractual Clauses.
10. Your Privacy Rights
Depending on where you live and the local data protection laws, you may have certain rights regarding your personal information. These may include the following:
- Right of Access: You can request confirmation of whether we process your personal information and obtain a copy of it.
- Right to Rectification: You can request correction of inaccurate or incomplete information.
- Right to Erasure: You can request deletion of your personal data in certain circumstances, such as when the data is no longer necessary or you withdraw consent.
- Right to Restriction: You can request that we restrict processing of your personal information in certain circumstances.
- Right to Data Portability: You can request a copy of your personal data in a structured, commonly used, machine-readable format and have it transmitted to another controller.
- Right to Object: You can object to processing of your personal information based on legitimate interests or for direct marketing purposes.
- Right to Withdraw Consent: Where processing is based on consent, you can withdraw consent at any time.
- Right to Lodge a Complaint: You have the right to lodge a complaint with your local data protection authority.
Please contact us at privacysupport@saildrone.com if you would like to exercise your privacy rights. We may ask for additional information as necessary to validate your identity before responding to your request. If we are unable to comply with your request in full or in part, we will confirm this with you and provide the reasoning behind our position.
11. Information for CA Residents
This section applies to California consumers and describes how we collect, use, and share the personal information of California consumers who visit our websites or otherwise interact with us, as well as their rights with respect to that personal information.
How We Collect, Use, and Share Your Personal Information
The business and commercial purposes for which we collect this information are described in Section 3 of this Privacy Policy, and the categories of third parties to whom we “disclose” the information for a business purpose, including the advertising partners with whom we “share” it, are described in Section 5 of this Privacy Policy. Over the past twelve (12) months, we may have collected the following categories of personal information:
- Identifiers, such as your name, email address, phone number, company name, device identifier, IP address, unique browser ID, cookies, beacons, pixel tags, account login, and other unique identifiers;
- Professional or employment-related information, such as information about your business;
- Inference data, such as information about your preferences;
- Commercial information, such as site engagement;
- Internet or network information, such as browsing and search history, site and advertisement interactions;
- Geolocation data, such as city, state, and country, based on IP address.
California Privacy Rights
- You may request access to, or a copy of, the personal information we have collected, used, or disclosed about you over the past twelve (12) months.
- You may request for us to disclose the purposes for which we use the personal information.
- You may request the categories of sources from which we have collected personal information.
- You may request that we delete certain personal information we have collected from you.
- You may request that we correct inaccurate personal information we maintain about you.
- You have a right not to receive discriminatory treatment for the exercise of your privacy rights.
- California consumers have the right to opt out of the sale or sharing of their personal information. We do not sell your personal information. We may “share” personal information, such as identifiers and internet or network information, with third-party advertising partners through Advertising Cookies for cross-context behavioral advertising, as described in Section 6. You can opt out of this sharing by clicking the “Do Not Sell or Share My Personal Information” link on our websites, adjusting your preferences in our cookie banner, or enabling GPC in your browser. We do not have actual knowledge that we sell or share the personal information of consumers under 16 years of age.
Exercising Your California Privacy Rights
If you are a California consumer seeking to exercise your rights, or if you are an authorized agent wishing to exercise CCPA rights on behalf of someone else, please email us at privacysupport@saildrone.com. We will respond to verifiable requests received as required by law. We will verify your or your authorized agent’s identity to protect your personal information.
12. Children’s Privacy
Our Services are not aimed at or intended for children, and we do not knowingly collect children’s data. If we learn we have collected personal information from a minor under 13, we will delete it promptly.
13. Third-party Links
Our websites may include links to third-party websites, plug-ins, and applications. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy practices.
14. Privacy Policy Updates
We may update this Privacy Policy as data protection laws or our services change. We’ll update the “Last updated” date at the top when we do.
15. Contact
If you have any questions about this Privacy Policy or our privacy practices, please contact us via email at privacysupport@saildrone.com or via our customer support channel here.